Our wonderful team are based in Tredegar, but cover a wide area with a lot of work ranging from Ebbw-vale all the way to Cardiff and everything in between. We can arrange travel to further destinations if it is required, so please do not hesitate to drop us an email or call with your enquiry and needs.

Yes! Although we advertise our normal opening hours, please do not hesitate to call 24/7 to report an emergency if you are in need of help!

Yes and are proud to tell you we have over 20 years of experience and our team is highly proficient. 

Yes, absolutely. Our team are very friendly and accommodating and will do everything in their power to ensure you have the warmest and most professional service. We will ensure to clean up after ourselves and conduct our repairs and maintenance to the highest professional standards and ensure you everyone is trained to the highest calibre with year of experience in all the services we offer. We work closely with the big UK energy companies and conduct professional Hive installation projects on the regular.

After the initial installation you should always make sure you book a service once every 12 months, for landlords this is a requirement to ensure the boiler is working correctly and safe for your tenants. We offer brilliant and comprehensive boiler cover plans for all our customers which you can find on this site, if you have multiple properties then please contact our team who will be happy to put together a bespoke plan for you. 

The primary distinction lies in the fact that air source heat pumps extract heat from the air, while ground source heat pumps draw it from the ground. Each option can efficiently heat your property, but they differ in installation requirements, and we can provide guidance on the most suitable choice for your property.

Although we are human we will always try and be accommodating to our customers when they are most in need. We would suggest in an emergency then try to call us straight away and worst case leave a message as we may be busy helping our other customers but will strive to get back in contact with you as soon as possible. You can email but this will probably take slightly longer to get a response, don't worry we don't bite and are completely understanding when problems occur and you are in dire need of help!